--- title: See Sharpi in action - real life AI Speech enhancement for businesses description: Deployed across European 112 operations - read the Augmented Hearing AI Speech Enhancement cases, and get inspired. --- [Skip to content](https://www.augmentedhearing.io/cases#main-content) [![Augmented Hearing logo](https://www.augmentedhearing.io/hubfs/251003_Neg_Regular_Respect.svg)Homepage](https://www.augmentedhearing.io?hsLang=en) - Solutions - [Critical Communications](https://www.augmentedhearing.io/solutions/criticalcommunications?hsLang=en) - [Contact Centers](https://www.augmentedhearing.io/solutions/contactcenters?hsLang=en) - [Embedded solutions](https://www.augmentedhearing.io/solutions/embedded?hsLang=en) - Product - Integrating Sharpi - [For Windows](https://www.augmentedhearing.io/sharpi-for-phones?hsLang=en) - [Physical Box](https://www.augmentedhearing.io/sharpi-box?hsLang=en) - [SIP Bridge](https://www.augmentedhearing.io/sharpi-sip?hsLang=en) - [The Sharpi technology](https://www.augmentedhearing.io/sharpi?hsLang=en) - [Try Sharpi](https://www.augmentedhearing.io/try-sharpi?hsLang=en) - [Customer stories](https://www.augmentedhearing.io/cases) - Knowledge - [About us](https://www.augmentedhearing.io/about?hsLang=en) - [Blog & Research](https://www.augmentedhearing.io/augmented-hearing-blog?hsLang=en) [Book a demo](https://www.augmentedhearing.io/getdemo?hsLang=en) - Solutions - [Critical Communications](https://www.augmentedhearing.io/solutions/criticalcommunications?hsLang=en) - [Contact Centers](https://www.augmentedhearing.io/solutions/contactcenters?hsLang=en) - [Embedded solutions](https://www.augmentedhearing.io/solutions/embedded?hsLang=en) - Product - Integrating Sharpi - [For Windows](https://www.augmentedhearing.io/sharpi-for-phones?hsLang=en) - [Physical Box](https://www.augmentedhearing.io/sharpi-box?hsLang=en) - [SIP Bridge](https://www.augmentedhearing.io/sharpi-sip?hsLang=en) - [The Sharpi technology](https://www.augmentedhearing.io/sharpi?hsLang=en) - [Try Sharpi](https://www.augmentedhearing.io/try-sharpi?hsLang=en) - [Customer stories](https://www.augmentedhearing.io/cases) - Knowledge - [About us](https://www.augmentedhearing.io/about?hsLang=en) - [Blog & Research](https://www.augmentedhearing.io/augmented-hearing-blog?hsLang=en) [Book a demo](https://www.augmentedhearing.io/getdemo?hsLang=en) # Customer stories Where and how we help critical communication, contact and product teams get better audio - and experiences. ### 3% lower AHT and 8% less breaks - ECA Vaud optimised PSAP call handling with Sharpi [Read the case](https://www.augmentedhearing.io/eca-vaud?hsLang=en) ### Saving a life in the wilderness of Iceland - a letter from 112 Iceland   [Read the letter](https://www.augmentedhearing.io/sharpi-in-iceland?hsLang=en) ![Header for the ECA Vaud x Sharpi case, showing emergency responders walking towards a helicopter](https://www.augmentedhearing.io/hs-fs/hubfs/2Case%20ECA%20Vaud.png?width=765&height=572&name=2Case%20ECA%20Vaud.png "Header for the ECA Vaud x Sharpi case, showing emergency responders walking towards a helicopter") ![A photo of the wilderness of Iceland. Martin Jernberg martinjphoto, CC0, via Wikimedia Commons](https://www.augmentedhearing.io/hs-fs/hubfs/4Case%20112%20Iceland.png?width=765&height=573&name=4Case%20112%20Iceland.png "A photo of the wilderness of Iceland. Martin Jernberg martinjphoto, CC0, via Wikimedia Commons") ## Changing everything for 112 response Deployment: May 2023, Windows 11 platform, stage-1PSAP, 112 call handling + fire dispatch. 300K+ calls annually. **“The technology gives our operators the ability to filter out all background noise during a 1-1-2 call. This makes a crucial difference when we quickly help citizens in critical situations. Citizens are often in a chaotic and noisy environment, where the Sharpi technology enables quick collection of critical information. For the operators themselves, the technology can reduce excessive noise exposure, which, we can observe, leads to a better working environment and a more sustainable workplace”** **Christopher Van Zeist Nygaard, Quality Control and Development Manager** ![Header image for the Sharpi x Greater Copenhagen Fire Department case, showing a picture of an ambulance.](https://www.augmentedhearing.io/hs-fs/hubfs/2Case%20Greater%20Copenhagen.png?width=765&height=572&name=2Case%20Greater%20Copenhagen.png "Header image for the Sharpi x Greater Copenhagen Fire Department case, showing a picture of an ambulance.") Trusted by organizations, where every word counts ![251003\_AECA-1 1](https://www.augmentedhearing.io/hs-fs/hubfs/251003_AECA-1%201.png?height=40&name=251003_AECA-1%201.png) ![251003\_22ICELAND-1 1](https://www.augmentedhearing.io/hs-fs/hubfs/251003_22ICELAND-1%201.png?height=40&name=251003_22ICELAND-1%201.png) ![251003\_SGMAI-1 1](https://www.augmentedhearing.io/hs-fs/hubfs/251003_SGMAI-1%201.png?height=40&name=251003_SGMAI-1%201.png) ![251003\_HBR-1 1](https://www.augmentedhearing.io/hs-fs/hubfs/251003_HBR-1%201.png?height=40&name=251003_HBR-1%201.png) ![251003\_SOSALARM-1 1](https://www.augmentedhearing.io/hs-fs/hubfs/251003_SOSALARM-1%201.png?height=40&name=251003_SOSALARM-1%201.png) ![251003\_AECA-1 1](https://www.augmentedhearing.io/hs-fs/hubfs/251003_AECA-1%201.png?height=40&name=251003_AECA-1%201.png) ![251003\_22ICELAND-1 1](https://www.augmentedhearing.io/hs-fs/hubfs/251003_22ICELAND-1%201.png?height=40&name=251003_22ICELAND-1%201.png) ![251003\_SGMAI-1 1](https://www.augmentedhearing.io/hs-fs/hubfs/251003_SGMAI-1%201.png?height=40&name=251003_SGMAI-1%201.png) ![251003\_HBR-1 1](https://www.augmentedhearing.io/hs-fs/hubfs/251003_HBR-1%201.png?height=40&name=251003_HBR-1%201.png) ![251003\_SOSALARM-1 1](https://www.augmentedhearing.io/hs-fs/hubfs/251003_SOSALARM-1%201.png?height=40&name=251003_SOSALARM-1%201.png) ## Originally built, to help save more lives. ##### Sharpi was originally built by audio engineers, to help 112 operators hear every word, of every emergency call, and has been deployed across European 112 centres. ![Frame 483346](https://www.augmentedhearing.io/hubfs/Frame%20483346.png) ### For critical communications Deliver precise speech for dispatchers and responders, ensuring key details are always understood in high-pressure situations, where every word matters. [Explore Sharpi for Critical Communications →](https://www.augmentedhearing.io/solutions/criticalcommunications?hsLang=en) ![Frame 483347](https://www.augmentedhearing.io/hubfs/Frame%20483347.png) ### For 8-hour calling days Improve every customer interaction - and take care of your team's ears and stress level - with advanced speech enhancement and reduced background noise. [Explore Sharpi for contact centers →](https://www.augmentedhearing.io/solutions/contactcenters?hsLang=en) ![embedded](https://www.augmentedhearing.io/hubfs/embedded.png) ### Embedded solutions in systems and products Embed AI Speech Enhancement and heading technology in in-ear, over-ear and operational products or systems for clearer, more natural audio - Sharpi defines the future of audiology. [Explore Sharpi embedded solutions →](https://www.augmentedhearing.io/solutions/embedded?hsLang=en) ![Key\_alt\_light@2x-1](https://www.augmentedhearing.io/hubfs/Key_alt_light@2x-1.png) ##### No data transmitted - total data safety Not online, not cloud based. Sharpi is the market's most advanced AI - plus absolute privacy for your operations and customers.  ![Chat\_alt\_3\_light@2x](https://www.augmentedhearing.io/hubfs/Chat_alt_3_light@2x.png) ##### Universal speech detection Sharpi is trained on the sounds humans make, and recognizes human speech across all languages, supporting global teams and diverse users.  ![Chield\_light@2x](https://www.augmentedhearing.io/hubfs/Chield_light@2x.png) ##### Military grade Sharpi was built for critical communications - and has been deployed across European emergency communications and military - delivering reliable performance, always.  [![250912\_Logo\_Neutral\_Pos\_\_No\_respect copy 2](https://www.augmentedhearing.io/hubfs/250912_Logo_Neutral_Pos__No_respect%20copy%202.svg "250912_Logo_Neutral_Pos__No_respect copy 2")](https://augmentedhearing.io?hsLang=en) [Privacy Policy](https://www.augmentedhearing.io/privacypolicy?hsLang=en) · [Cookie policy](https://www.augmentedhearing.io/cookiepolicy?hsLang=en) · © 2026 Augmented Hearing. 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