---
title: "Download the guide: The silent crisis in critical communications"
description: Download our guide to understanding the wellbeing, retention and legislative costs of noise in critical and emergency communications and operations.
---

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📔 FREE GUIDE

# Noise isolation is a risk mitigation strategy, not a luxury software upgrade

Emergency communication centres are under legal requirement to prevent long-term risks on the job - and to control noise levels. Understand exactly what operators go through, and how you can address it.

 Understanding time ratios  Staff stress and retention  Health guidelines and directives  Actionable checklist  Risk mitigation

What you'll learn

## Seven chapters that guide you on how to risk mitigate on audio

1. 01
   
   **The acoustic reality inside a dispatch centre**
   
   Research on the realistic noise levels - and repercussions
2. 02
   
   **Hearing loss and tinnitus: what the research shows**
   
   Short term it may be increased breaks and illness - but long term, noise takes a physical human toll.
3. 03
   
   **Beyond the ears: Mental health, burnout and PTSD**
   
   Understand how the cognitive load of noise, impact your operators psychologically
4. 04
   
   **The retention crisis and what it costs**
   
   The Critical Communications industry continues top-rating in terms of employee churn; understand what that actually means.
5. 05
   
   **What the law requires**
   
   A look into the EU Directive 2003/10/EC, and what it means for you.
6. 06
   
   **What good looks like: the impact of intervention**
   
   A bit of inspiration for you - see a real life example of what noise-mitigation strategies can generate for your operations.
7. 07
   
   **A practical checklist**
   
   A practical checklist with actionable insights on how to lower your team's audio risk.

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