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AI Speech Enhancement for Contact Centers

If you can't hear, you can't help.

  • Military grade, crystal clear, AI speech enhancement for your contact center
  • Easy install, no data storage, complete control
  • More than 25 million calls handled in 2025

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Every call starts with a disadvantage, if the audio is bad.

Sharpi eliminates that tax, saving you €134K annually on average.

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Higher FCR, lower AHT

Teams that use Sharpi have show an average of 18% fewer mistakes and more efficient handling, significantly improving agent performance.

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Better CSAT, just by removing noise

72% of customers say that clear sound is a key factor in a positive experience - not tone, or handling. Sharpi helps you remove the invisible tax on your Customer Satisfaction scores.

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Improved agent wellbeing, better retention

Sharpi helps you remove the cognitive load from bad sound and potential acoustic shock on your agents - and improves retention, stress leave, sick days and in some cases, even migraines and tinnitus!

€134K in savings - every year

For a typical contact center, the average savings of removing noise with Sharpi, minimising repetition and improving retention, is more than a 300% return on investment.

GDPR proof and no-risk solution

Sharpi is a no-risk solution. It's compatible with your existing hardware, reversible and with no deployment risk. The Sharpi AI not only helps you become GDPR compliant - but is also totally self-contained, so no data ever leaves your environment. Blurred speech in, crystal clear speech out - no data processed. 

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Real-time cleanup of incoming and outgoing audio

Most tools only clean audio one way. Sharpi is bi-directional, and cleans up both your incoming and outgoing audio is <10ms. 

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Built for 8-hour calling days

We built Sharpi to improve human to human communication - and to lighten the cognitive load on those of us that spend our days on the phone. Built for 8 hour days, tired ears and tired brains. 

Trained like the brain, not like a bot.

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Trained like the brain, backed by science

Sharpi is trained like the brain - based on neuro- and acoustic sciences, we've built an AI that actually understands human sound, instead of trying to simply identify noise. That, is what makes Sharpi 80% more effective than your traditional noise reduction.

Read more about the Sharpi technology →
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Automatic security controls, language detection and translation

With Sharpi the options are limitless - implement automatic security controls like adaptive SNR and SPL limiters, as well as language detection and translation.

Fits anywhere

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Sharpi as an app
One easy download. Offline, real-time AI Speech Enhancement for softphones.
Sharpi as a physical box
On-premise, physical deployment of Sharpi AI.
Sharpi SIP Bridge
Upgrade your existing system with the Sharpi SIP module.

Improve your bottom line, in as little as 1 week.

  • Easy integration on any server or system - onboard in as little as 1 week.
  • No cloud, on-prem deployment. 100% safe.
  • No-risk deployment - reversible in 30 minutes.
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Trusted by organizations, where every word counts
It was so windy there and it was a bit difficult to hear the caller. Then it came to me that I could, with a single press of a button in our system, silence the wind sounds and better hear what the woman was trying to tell me.
Inda Hrönn Björnsdóttir Call center operator
For the operators themselves, the technology can reduce excessive noise exposure, which, we can observe, leads to a better working environment and a more sustainable workplace
Christopher Van Zeist Nygaard Quality Control and Development Manager

 

           Ready to go noise free?

By submitting this form, I confirm that I have read and understood Augmented Hearing's Privacy Policy.