--- title: AI Speech Enhancement for Contact Centers with Sharpi description: AI Speech Enhancement for contact centers and customer care departments - discover how you can improve your CSAT, FCR and more. --- [Skip to content](https://www.augmentedhearing.io/solutions/contactcenters#main-content) [![Augmented Hearing logo](https://www.augmentedhearing.io/hubfs/251003_Neg_Regular_Respect.svg)Homepage](https://www.augmentedhearing.io?hsLang=en) - Solutions - [Critical Communications](https://www.augmentedhearing.io/solutions/criticalcommunications?hsLang=en) - [Contact Centers](https://www.augmentedhearing.io/solutions/contactcenters) - [Embedded solutions](https://www.augmentedhearing.io/solutions/embedded?hsLang=en) - Product - Integrating Sharpi - [For Windows](https://www.augmentedhearing.io/sharpi-for-phones?hsLang=en) - [Physical Box](https://www.augmentedhearing.io/sharpi-box?hsLang=en) - [SIP Bridge](https://www.augmentedhearing.io/sharpi-sip?hsLang=en) - [The Sharpi technology](https://www.augmentedhearing.io/sharpi?hsLang=en) - [Try Sharpi](https://www.augmentedhearing.io/try-sharpi?hsLang=en) - [Customer stories](https://www.augmentedhearing.io/cases?hsLang=en) - Knowledge - [About us](https://www.augmentedhearing.io/about?hsLang=en) - [Blog & Research](https://www.augmentedhearing.io/augmented-hearing-blog?hsLang=en) [Book a demo](https://www.augmentedhearing.io/getdemo?hsLang=en) - Solutions - [Critical Communications](https://www.augmentedhearing.io/solutions/criticalcommunications?hsLang=en) - [Contact Centers](https://www.augmentedhearing.io/solutions/contactcenters) - [Embedded solutions](https://www.augmentedhearing.io/solutions/embedded?hsLang=en) - Product - Integrating Sharpi - [For Windows](https://www.augmentedhearing.io/sharpi-for-phones?hsLang=en) - [Physical Box](https://www.augmentedhearing.io/sharpi-box?hsLang=en) - [SIP Bridge](https://www.augmentedhearing.io/sharpi-sip?hsLang=en) - [The Sharpi technology](https://www.augmentedhearing.io/sharpi?hsLang=en) - [Try Sharpi](https://www.augmentedhearing.io/try-sharpi?hsLang=en) - [Customer stories](https://www.augmentedhearing.io/cases?hsLang=en) - Knowledge - [About us](https://www.augmentedhearing.io/about?hsLang=en) - [Blog & Research](https://www.augmentedhearing.io/augmented-hearing-blog?hsLang=en) [Book a demo](https://www.augmentedhearing.io/getdemo?hsLang=en) AI Speech Enhancement for Contact Centers [Hear Sharpi in action](https://www.augmentedhearing.io/solutions/contactcenters#heardemo) # If you can't hear, you can't help. - Military grade, crystal clear, AI speech enhancement for your contact center - Easy install, no data storage, complete control - More than 25 million calls handled in 2025 By submitting this form, I confirm that I have read and understood Augmented Hearing's Privacy Policy. ![Contact Centers main frame](https://www.augmentedhearing.io/hs-fs/hubfs/Contact%20Centers%20main%20frame.png?width=2000&height=1821&name=Contact%20Centers%20main%20frame.png "Contact Centers main frame") ## Every call starts with a disadvantage, if the audio is bad. ## Sharpi eliminates that tax, saving you €134K annually on average. Trusted by organizations, where every word counts ![251003\_AECA-1 1](https://www.augmentedhearing.io/hs-fs/hubfs/251003_AECA-1%201.png?height=40&name=251003_AECA-1%201.png) ![251003\_22ICELAND-1 1](https://www.augmentedhearing.io/hs-fs/hubfs/251003_22ICELAND-1%201.png?height=40&name=251003_22ICELAND-1%201.png) ![251003\_SGMAI-1 1](https://www.augmentedhearing.io/hs-fs/hubfs/251003_SGMAI-1%201.png?height=40&name=251003_SGMAI-1%201.png) ![251003\_HBR-1 1](https://www.augmentedhearing.io/hs-fs/hubfs/251003_HBR-1%201.png?height=40&name=251003_HBR-1%201.png) ![251003\_SOSALARM-1 1](https://www.augmentedhearing.io/hs-fs/hubfs/251003_SOSALARM-1%201.png?height=40&name=251003_SOSALARM-1%201.png) ![251003\_AECA-1 1](https://www.augmentedhearing.io/hs-fs/hubfs/251003_AECA-1%201.png?height=40&name=251003_AECA-1%201.png) ![251003\_22ICELAND-1 1](https://www.augmentedhearing.io/hs-fs/hubfs/251003_22ICELAND-1%201.png?height=40&name=251003_22ICELAND-1%201.png) ![251003\_SGMAI-1 1](https://www.augmentedhearing.io/hs-fs/hubfs/251003_SGMAI-1%201.png?height=40&name=251003_SGMAI-1%201.png) ![251003\_HBR-1 1](https://www.augmentedhearing.io/hs-fs/hubfs/251003_HBR-1%201.png?height=40&name=251003_HBR-1%201.png) ![251003\_SOSALARM-1 1](https://www.augmentedhearing.io/hs-fs/hubfs/251003_SOSALARM-1%201.png?height=40&name=251003_SOSALARM-1%201.png) ![fcr increase](https://www.augmentedhearing.io/hubfs/fcr%20increase.png) ### Higher FCR, lower AHT Teams that use Sharpi have show an average of 18% fewer mistakes and more efficient handling, significantly improving agent performance. ![happy in meeting](https://www.augmentedhearing.io/hubfs/happy%20in%20meeting.png) ### Better CSAT, just by removing noise 72% of customers say that clear sound is a key factor in a positive experience - not tone, or handling. Sharpi helps you remove the invisible tax on your Customer Satisfaction scores. ![agent wellbeing](https://www.augmentedhearing.io/hubfs/agent%20wellbeing.png) ### Improved agent wellbeing, better retention Sharpi helps you remove the cognitive load from bad sound and potential acoustic shock on your agents - and improves retention, stress leave, sick days and in some cases, even migraines and tinnitus! ##### €134K in savings - every year For a typical contact center, the average savings of removing noise with Sharpi, minimising repetition and improving retention, is more than a 300% return on investment. ##### GDPR proof and no-risk solution Sharpi is a no-risk solution. It's compatible with your existing hardware, reversible and with no deployment risk. The Sharpi AI not only helps you become GDPR compliant - but is also totally self-contained, so no data ever leaves your environment. Blurred speech in, crystal clear speech out - no data processed.  [Explore Sharpi Deployment →](https://www.augmentedhearing.io/try-sharpi?hsLang=en) ![Sharpi security badges-1](https://www.augmentedhearing.io/hubfs/Sharpi%20security%20badges-1.png) ##### Real-time cleanup of incoming and outgoing audio Most tools only clean audio one way. Sharpi is bi-directional, and cleans up both your incoming and outgoing audio is \<10ms.  ![5Frame 483328](https://www.augmentedhearing.io/hubfs/5Frame%20483328.png) ##### Built for 8-hour calling days We built Sharpi to improve human to human communication - and to lighten the cognitive load on those of us that spend our days on the phone. Built for 8 hour days, tired ears and tired brains.  [Explore Sharpi Deployment →](https://www.augmentedhearing.io/try-sharpi?hsLang=en) ## Trained like the brain, not like a bot. ![ezgif-3b6531b10482684b](https://www.augmentedhearing.io/hubfs/ezgif-3b6531b10482684b.gif) ### Trained like the brain, backed by science Sharpi is trained like the brain - based on neuro- and acoustic sciences, we've built an AI that actually understands human sound, instead of trying to simply identify noise. That, is what makes Sharpi 80% more effective than your traditional noise reduction. [Read more about the Sharpi technology →](https://www.augmentedhearing.io/sharpi?hsLang=en) ![sharpi options](https://www.augmentedhearing.io/hubfs/sharpi%20options.png) ### Automatic security controls, language detection and translation With Sharpi the options are limitless - implement automatic security controls like adaptive SNR and SPL limiters, as well as language detection and translation. ## Fits anywhere ![Group 483535-1](https://www.augmentedhearing.io/hubfs/Group%20483535-1.png) Sharpi as an app One easy download. Offline, real-time AI Speech Enhancement for softphones. [Discover the Sharpi App →](https://www.augmentedhearing.io/sharpi-for-phones?hsLang=en) Sharpi as a physical box On-premise, physical deployment of Sharpi AI. [Explore the box →](https://www.augmentedhearing.io/sharpi-box?hsLang=en) Sharpi SIP Bridge Upgrade your existing system with the Sharpi SIP module. [Learn about Sharpi SIP Bridge →](https://www.augmentedhearing.io/sharpi-sip?hsLang=en) Trusted by organizations, where every word counts ![251003\_AECA-1 1](https://www.augmentedhearing.io/hs-fs/hubfs/251003_AECA-1%201.png?height=40&name=251003_AECA-1%201.png) ![251003\_22ICELAND-1 1](https://www.augmentedhearing.io/hs-fs/hubfs/251003_22ICELAND-1%201.png?height=40&name=251003_22ICELAND-1%201.png) ![251003\_SGMAI-1 1](https://www.augmentedhearing.io/hs-fs/hubfs/251003_SGMAI-1%201.png?height=40&name=251003_SGMAI-1%201.png) ![251003\_HBR-1 1](https://www.augmentedhearing.io/hs-fs/hubfs/251003_HBR-1%201.png?height=40&name=251003_HBR-1%201.png) ![251003\_SOSALARM-1 1](https://www.augmentedhearing.io/hs-fs/hubfs/251003_SOSALARM-1%201.png?height=40&name=251003_SOSALARM-1%201.png) ![251003\_AECA-1 1](https://www.augmentedhearing.io/hs-fs/hubfs/251003_AECA-1%201.png?height=40&name=251003_AECA-1%201.png) ![251003\_22ICELAND-1 1](https://www.augmentedhearing.io/hs-fs/hubfs/251003_22ICELAND-1%201.png?height=40&name=251003_22ICELAND-1%201.png) ![251003\_SGMAI-1 1](https://www.augmentedhearing.io/hs-fs/hubfs/251003_SGMAI-1%201.png?height=40&name=251003_SGMAI-1%201.png) ![251003\_HBR-1 1](https://www.augmentedhearing.io/hs-fs/hubfs/251003_HBR-1%201.png?height=40&name=251003_HBR-1%201.png) ![251003\_SOSALARM-1 1](https://www.augmentedhearing.io/hs-fs/hubfs/251003_SOSALARM-1%201.png?height=40&name=251003_SOSALARM-1%201.png) ![112iceland2](https://www.augmentedhearing.io/hubfs/112iceland2.png) ###### It was so windy there and it was a bit difficult to hear the caller. Then it came to me that I could, with a single press of a button in our system, silence the wind sounds and better hear what the woman was trying to tell me. Inda Hrönn Björnsdóttir Call center operator ![251003\_HBR-1 1](https://www.augmentedhearing.io/hubfs/251003_HBR-1%201.png) ###### For the operators themselves, the technology can reduce excessive noise exposure, which, we can observe, leads to a better working environment and a more sustainable workplace Christopher Van Zeist Nygaard Quality Control and Development Manager [![250912\_Logo\_Neutral\_Pos\_\_No\_respect copy 2](https://www.augmentedhearing.io/hubfs/250912_Logo_Neutral_Pos__No_respect%20copy%202.svg "250912_Logo_Neutral_Pos__No_respect copy 2")](https://augmentedhearing.io?hsLang=en) [Privacy Policy](https://www.augmentedhearing.io/privacypolicy?hsLang=en) · [Cookie policy](https://www.augmentedhearing.io/cookiepolicy?hsLang=en) · © 2026 Augmented Hearing. All rights reserved. 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